| The use of Dreamcode
Web Hosting services constitutes acceptance and agreement to our
Acceptable Use Policy and Terms of Service.
The Acceptable Use Policy may be changed from time to time by
our company, and subscribers understand that changes made to our
Acceptable Use Policy shall not be a ground for early contract
withdrawal and non-payment.
Service Rates: Subscribers acknowledge that the nature
and rates of our service have been communicated to them. Subscribers
should also be aware that our Company may change from time to
time, the rates of our hosting services. Dreamcode Design Web
Hosting agrees that such changes if necessary, must be informed
first to the subscribers before actually implementing it.
Payment and Fees: Subscribers acknowledge that payments
are due on the date issued by Dreamcode Design Web Hosting upon
releasing your order. Subscribers also acknowledge that our hosting
services are billed quarterly at the minimum, except on special
plans approved by management, and subsequent payment are due on
the anniversary date of the month of the plan duration. Dreamcode
Design Web Hosting agrees to furnish subscribers Statement of
Account 10 days prior to actual due date.
Failure to Pay: Dreamcode Web Hosting reserves the right
to temporarily deactivate accounts upon the failure of the subscriber
to pay charges when due.
30-Day Money Back Guarantee: To illustrate our commitment
of quality service, we are offering our customers full refund
if disatisfaction on our hosting serives is expressed within 30
days from date of account activation. To request this, please
submit (through email) a formal explanation siting concrete incident/incidents,
your domain, and your complete name and complete mailling address.
Refunds will be mailed in the form of Money Orders.
Support Boundaries: Dreamcode Web Hosting provides customers
with various form of support facilities such as email support,
SMS, Support Forum, and Phone support. We limit our technical
support to our area of expertise. Dreamcode Design Web Hosting
provides support to your server functions, and on matters limited
to the contents of our prepared FAQ's. Dreamcode Web Hosting does
not provide support on matters involving scripts programming.
We encourage our clients to go over our FAQ's and our forum for
answers to your queries.
Bandwidth and Disk Usage: Customers acknowledge that Dreamcode
Web Hosting has the right to take corrective actions should the
customer exceeds the number of Megabytes of disk space and bandwidth
allocated for the hosting plan ordered. Such corrective action
may include the assessment of additional charges in accordance
to the fees provided by the Company, or temporary deactivation
of service.
Miscellaneous Provisions: The customer acknowledge that
all contact information, mailling address, email address, and
telephone contacts provided during the ordering process are correct
and true.
Subscribers acknowledge that the service provided by Dreamcode
Web Hosting is of such nature that service can experience interruption
for many reasons, other than the negligence of our Company. Subscribers
agree that Dreamcode Web Hosting is not liable for any damages
arising from such causes beyond the direct control of Dreamcode
Web Hosting.
Dreamcode Design Web Hosting reserves the right to suspend service
of customers who, in the Company's judgement is the source of
violations of any of the terms mentioned in our Acceptable Use
Policy. Dreamcode Web Hosting also reserves the right to ammend
its policies at any time.
You, as Dreamcode Web Hosting customers, are solely responsible
for the contents of your website hosted by Dreamcode Web Hosting.
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